Shipping Policy
Last updated: October 31, 2026
At AQUACAR, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy to understand how we process and deliver your purchases.
1. ORDER PROCESSING TIME
Once your order has been placed, our team begins processing it.
Please allow 1–3 business days for order processing, verification, and preparation before shipment.
Orders are not processed or shipped on weekends or public holidays.
2. SHIPPING AND DELIVERY TIME
Our estimated delivery time is:
8–12 business days
Delivery times begin once your order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on your location, customs procedures, shipping carrier delays, or other circumstances beyond our control.
3. SHIPPING COSTS
Any applicable shipping costs will be clearly displayed at checkout before you complete your purchase.
If free shipping is offered on your order, this will be indicated during checkout.
4. ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.
You can use this information to follow your shipment until it reaches your delivery address.
Please allow a few business days for tracking information to become active after shipment.
5. SHIPPING ADDRESS
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an error in your shipping address, please contact us immediately at support@aquacar.shop.
We cannot guarantee that address changes can be made once an order has been processed or shipped.
6. DELAYS AND DELIVERY ISSUES
Although we do our best to ensure timely delivery, occasional delays may occur due to:
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Shipping carrier disruptions.
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Customs inspections or clearance procedures.
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Public holidays.
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Weather conditions.
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Other unforeseen circumstances.
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team for assistance.
7. LOST OR DAMAGED PACKAGES
If your package appears to be lost, damaged, or has not arrived, please contact us at support@aquacar.shop.
We will review the situation and work with the relevant shipping provider to help resolve the issue.
Nothing in this policy limits your rights under applicable consumer protection laws.
8. CONTACT INFORMATION
If you have any questions regarding shipping or delivery, please contact us:
Store Name: AQUACAR
Website: https://aquacar.shop
Email: support@aquacar.shop
We appreciate your trust and thank you for shopping with AQUACAR!